Returns & Refunds

Return Policy: We want you to be completely satisfied with your purchase from Clean Crate. If you are not satisfied with your order for any reason, you may return the item(s) within 14 days of receipt for a full refund or exchange.

Return Process: To initiate a return, please contact us at contact@cleancrate.co.uk to request a return authorization. Returned items must be unused, in the same condition that you received them, and in the original packaging.

Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 days.

Exclusions: Certain items are not eligible for return, including perishable goods, personalized items, and gift cards.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [Contact Information] to arrange for a replacement or refund.

Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.